Q: How do I get my chances of lucky draw?
A: You can get 1 chance of lucky draw today (from 1200 noon to 2359 GMT+8) if you have been online for 3 hours or more yesterday.
Q: How long will the event last?
A: The Stay with Annie event will run from 7th December till 31st December.
Q: I won the skin, but why doesn't it show up as available in game?
A: For first time users, please visit the in-game store at least once. Moreover, due to server load, it might take up to 15 minutes for the prize to be credited into your account. Thank you for your patience.
Q: If I stay online for 6 hours, can I accumulate multiple chances at the lucky draw?
A: Unfortunately not. You get one shot at the lucky draw per day. The redemption system will open the following day at 12 noon GMT+8. Please remember to redeem whatever prizes you’ve won for the day before 11:59pm GMT+8, after which the system will reset.
Q: What happens if I already have the champion or skin that I won? Do I get any sort of compensation?
A: Sorry, if you already own the prizes, there will not be any extras or compensation.